Document Outline

• Contents
• Preface
  • Document Audience
  • How This Document is Organized
  • Document Conventions
  • Related Documentation
  • Technical Support
• 1
  • Using the Linksys Voice System
    • The Linksys Voice System
      • Overview
      • SPA400 SIP-PSTN Gateway and Voicemail
      • Auto-Attendant
      • SPA9000 System Features
      • Additional Features When Used with SPA900 Series IP Phones
    • Technology Background
      • Session Initiation Protocol
      • SPA9000 Media Proxy
      • Using the SPA9000 with a Firewall or Router
      • SPA400 SIP-PSTN Gateway
      • Network Address Translation (NAT)
        • NAT Overview
        • NAT Types
        • Simple Traversal of UDP Through NAT
        • SIP-NAT Interoperation
    • SPA9000 Architecture
      • Architectural Components
      • Multicast Addressing and Group Paging
      • Configuration Options
        • Interactive Voice Response
        • Setup Wizard
        • Administration Web Server
        • Local Client Configuration and Registration
        • Remote Provisioning of the SPA9000
    • Where to Go From Here
• 2
  • Getting Started
    • Implementing LVS
      • Using the SPA9000 and SPA400 as a VoIP PBX System
      • Using the SPA9000 as a Media Proxy
      • Using the LVS as a Key System
      • SPA9000 Hardware
        • SPA9000 Back Panel
        • The Front Panel
      • SPA400 Hardware
      • Bandwidth Requirements
      • Caring for Your Hardware
      • Making the Physical Connections
    • Using the Interactive Voice Response Interface
      • Using the IVR Menu
      • IVR Options
      • Entering a Password through the IVR
    • Initial Setup and Configuration
      • Licensing
      • Using DHCP or Static IP Addressing
      • Using the Wizard for Initial Configuration
      • Using the Wizard to Upgrade Software
    • Setting the SPA9000 Administrator Account Password
    • Using the Administration Web Server
      • Connecting to the Administration Web Server
      • Administrator Account Privileges
    • Advanced Methods of Configuration
      • Web Interface URLs
        • Upgrade URL
        • Resync URL
        • Reboot URL
      • Provisioning
        • Provisioning Capabilities
        • Configuration Profile
      • Client Auto-Configuration
      • Manual Client Configuration
    • Client Registration
    • Troubleshooting and Configuration FAQ
• 3
  • Configuring Voice Service and Voicemail
    • Using the Wizard to Configure ITSP Voice Services and Voicemail
    • Completing the Voicemail Configuration
    • Configuring the SPA400 for PSTN Connectivity or Voicemail
      • Understanding How the SPA400 Interacts with the SPA9000
      • Using the SPA9000 Setup Wizard to Configure the SPA400
      • Using the Administration Web Server to Configure the SPA400
        • Accessing the Administration Web Server
        • Configuring the SPA400 to Connect to the SPA9000
        • Configuring the SPA9000 to Register the SPA400
      • Configuring the SPA400 Voicemail Services
      • Configuring the SPA9000 Voicemail Settings
      • Configuring SPA400 Voicemail Accounts
    • Configuring a SPA IP Phone for Voice Mail Service
    • SPA400 Voicemail Options
    • Managing Voicemail
      • How Voicemail Works
      • Checking Voicemail from an External Number
      • Depositing Voicemail
      • Subscribing to Voicemail Notification
• 4
  • Configuring SPA9000 Features
    • Using the Wizard to Configure SPA9000 Voice Features
      • Configuring Client Stations
      • Configuring Client Extensions
      • Configuring Shared Extensions
      • Configuring a Call Hunt Group
      • Using the Wizard for Localization
    • Using Dial Plans
      • Configuring Dial Plans
        • Dial Plan Digit Sequences
      • Dial Plan Rules
        • Digit Sequence Syntax
        • Element Repetition
        • Sub-sequence Substitution
        • Inter-sequence Tones
        • Number Barring
        • Interdigit Timer Master Override
        • Local Timer Overrides
        • Pause
        • Implicit Sequences
      • Dial Plan Examples
      • Dial Plan Timers
        • Interdigit Long Timer
        • Interdigit Short Timer
        • Dial Plans
    • Basic Call Management
      • Receiving External Phone Calls
      • Calling Between Client Stations
      • Client Stations Calling an External Number
      • External Users Calling the SPA9000
      • Supporting Multiple DID Numbers Per Line Interface
    • Managing Call Forwarding
      • How Call Forwarding Works
      • Using Call Hunt Groups
        • Overview
        • Configuring a Hunt Group Rule
        • Using the Contact List Parameter
        • Using the Administration Web Server to Configure Hunt Groups
      • Client Station Blind Transfers External Caller To DID/Hunt Group
      • Using Shared Line Appearance
    • Managing Call Pickup
      • Directed Call Pickup
      • Group Call Pickup
      • Call Park and Pickup
    • Multicast and Group Paging
    • Music On Hold
      • Overview
      • Changing the Internal Music Source
      • Restoring the Default Internal Music Source
      • Using a Streaming Audio Server
      • Using the IVR with an SAS Line
      • Example SAS with MOH
      • Configuring the Streaming Audio Server
    • Enhancements in Release 5.1
      • Bridge Mode
        • Call Forward Bridge Mode
        • Call Transfer Bridge Mode
      • REGISTER Enhancement
      • Renew DHCP On SIP Request Timeout
• 5
  • Configuring the LVS Auto-Attendant
    • Configuring Auto-Attendant
      • How the Auto-Attendant Works
      • Using the IVR to Record Auto-Attendant Prompts
      • Using the Wizard to Configure the Auto-Attendant
      • Using the Administration Web Server to Configure the Auto-Attendant
    • Downloading Prompts
    • Configuring Dial Plans for the Auto-Attendant
    • Alternative AA Configuration
    • Switching Between Alternative AAs Using the IVR
    • XML Scripting for the Auto-Attendant
      • Overview
      • XML Scripting Grammar
        • Node Type Dialog
        • Menu Type Dialog
        • Dialplan Statement
      • AA Instructions
        • Audio Instruction
        • Action Instruction
        • Noinput Instruction
        • Nomatch Instruction
        • Menu Matched Instruction-Recognition of Touch Tone (DMTP) Key Presses
    • AA XML Script Examples
      • Example 1-AA Default XML Script
      • Example 2
      • Example 3-AA Script with Two Treatments
        • Office Hour AA Treatment
        • Non-Office Hour AA Treatment
    • Auto-Attendant XML Instructions Set
• 6
  • SPA9000 Field Reference
    • Info Tab
      • Product Information
      • System Status
      • Line 1/2/3/4 Status
      • FXS 1/2 Status
      • Auto Attendant Prompt Status
      • Internal Music Status
    • System Tab
      • System Configuration
      • Miscellaneous Settings
    • SIP Tab
      • SIP Parameters
      • SIP Timer Values (sec)
      • Response Status Code Handling
      • RTP Parameters
      • SDP Payload Types
      • NAT Support Parameters
      • PBX Parameters
      • Internal Music Source Parameters
      • Auto Attendant Parameters
      • PBX Phone Parameters
    • Regional Tab
      • Call Progress Tones
      • Distinctive Ring Patterns
      • Distinctive Call Waiting Tone Patterns
      • Distinctive Ring/CWT Pattern Names
      • Ring and Call Waiting Tone Spec
      • Control Timer Values (sec)
      • Vertical Service Activation Codes
      • Vertical Service Announcement Codes
      • Outbound Call Codec Selection Codes
      • Miscellaneous
    • FXS 1/2 Tab
      • Line Enable
      • Network Settings
      • SIP Settings
      • Subscriber Information
      • Dial Plan
      • Mailbox Status
      • Streaming Audio Server (SAS)
      • Call Feature Settings
      • Audio Configuration
    • FXS Port Polarity Configuration
    • Line 1/2/3/4 Tab
      • Line Enable
      • Network Settings
      • SIP Settings
      • Subscriber Information
      • Dial Plan
      • NAT Settings
      • Proxy and Registration
• A
  • Acronyms
• B
  • Glossary
• Index