Document Outline

• Software License Agreement
• Third Party Copyright Compliance
  • Expat XML Parser
  • M5T SIP Stack - M5T
  • MD5 RSA
  • OpenSSL
  • License Issues
  • OpenSSL License
  • Original SSLeay License
  • libSRTP (SRTP) - Cisco
  • Wind River Systems - VxWorks software
  • UPnP - Intel
• Preface
  • About this guide
    • Introduction
    • Audience
    • Other Documentation
    • Chapters and appendixes in this guide
• Chapter 1 Overview
  • About this chapter
  • IP Phone Models
    • Description
      • References
      • Optional Accessories
        • Reference
        • Reference
    • Model 9143i IP Phone
      • 9143i Phone Features
      • 9143i Symbol Key Descriptions*
    • Model 9480i and 9480i CT IP Phones
      • 9480i and 9480i CT Phone Features
      • 9480i and 9480i CT Key Descriptions*
      • 9480i CT Cordless Handset Features
      • 9480i CT Cordless Handset Key Descriptions*
    • Model 6751i IP Phone
      • 6751i Phone Features
      • 6751i Symbol Key Descriptions*.
      • 6751i Text Key Descriptions*.
    • Model 6753i IP Phone
      • 6753i Phone Features
      • 6753i Key Descriptions*
    • Model 6755i IP Phone
      • 6755i Phone Features
      • 6755i Key Descriptions*
    • Model 6757i and 6757i CT IP Phones
      • 6757i and 6757i CT Phone Features
      • 6757i and 6757i CT Key Descriptions*
      • 6757i CT Cordless Handset Features
      • 6757i CT Cordless Handset Key Descriptions
  • Firmware Installation Information
    • Description
    • Installation Considerations
    • Installation Requirements
    • Configuration Server Requirement
      • Reference
  • Firmware and Configuration Files
    • Description
      • Reference
    • Configuration File Precedence
    • Installing the Firmware/Configuration Files
• Chapter 2 Configuration Interface Methods
  • About this chapter
  • Configuration Methods
    • Description
    • IP Phone UI
      • Reference
      • Options Key
      • Using the Options Key
    • Aastra Web UI
      • HTTP/HTTPS Support
      • HTTP/HTTPS Client and Server Support
        • HTTPS Client
        • HTTPS Server
      • Non-Blocking HTTP Connections
        • Authentication Support for HTTP/HTTPS Download Methods for Broadsoft Client Management System (CMS)
      • Using HTTPS via the Aastra Web UI
        • Reference
      • Accessing the Aastra Web UI
        • Status
        • Operation
        • Basic Settings
        • Advanced Settings (Applicable to Administrator Only)
      • Enabling/Disabling the Aastra Web UI
    • Configuration Files (Administrator Only)
      • Using the Configuration Files
      • Locking Parameters in the Configuration File
        • Limitations
• Chapter 3 Administrator Options
  • About this chapter
  • Administrator Level Options
    • Description
    • IP Phone UI Options
      • References
      • Simplified IP Phone UI Options Menu
      • Configuring the Simplified IP Phone UI Options Menu
    • Aastra Web UI Options
      • References
    • Configuration File Options
      • References
    • Phone Status
      • Phone Status via IP Phone UI
        • Phone Status Screen for 9143i, 6751i, 6753i Phones
        • Phone Status Screen for 9480i, 9480i CT, 6755i, 6757i, 6757i CT Phones
      • Phone Status via Aastra Web UI
    • Restarting Your Phone
      • Restarting the Phone Using the IP Phone UI
      • Restarting the Phone Using the Aastra Web UI
    • Set Phone to Factory Defaults/Erase Local Configuration
      • Setting Factory Defaults on the Phone
        • Setting Factory Defaults Using the IP Phone UI
      • Erasing the Phone’s Local Configuration
        • Erasing the Phone’s Local Configuration Using the IP Phone UI
    • Basic Settings
      • General Settings
      • Incoming/Outgoing Intercom Calls
      • Group Paging RTP Settings
      • Key Mapping
      • Ring Tones
      • Priority Alerting Settings
      • Directed Call Pickup (DCP)
      • Auto Call Distribution (ACD) Settings
      • Time and Date
      • Live Dialpad
      • Language
    • Account Configuration
      • References
    • Network Settings
      • Basic Network Settings
      • Advanced Network Settings
      • HTTPS Settings
      • Advanced Network Settings includes HTTPS settings for the IP Phones.
      • Type of Service (ToS), DSCP
      • VLAN
      • SIP Settings
        • Basic SIP Authentication Settings
        • Basic SIP Network Settings
        • Advanced SIP Settings
        • RTP Settings
        • Autodial Settings
    • Line Settings
      • References
    • Softkeys, Programmable Keys, Expansion Module Keys
      • Reference
    • Action URI
      • Reference
      • Action URI Disconnected
        • Reference
      • XML SIP Notify Events and Action URIs
        • Reference
      • Polling Action URIs
        • Reference
    • Configuration Server Settings
    • Firmware Update Features
      • Reference
    • TLS Support
    • 802.1x Support
    • Troubleshooting
      • Reference
• Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features
  • About this chapter
  • Overview
  • Network Settings
    • Basic Network Settings
      • DHCP
        • Enabling/Disabling DHCP Using the Configuration Files
        • Enabling/Disabling DHCP Using the IP Phone UI
        • Enabling/Disabling DHCP Using the Aastra Web UI
      • DHCP Options 60, 66, and 43 Server Configurations
      • Using Option 43 to Customize the IP Phone
      • Using Option 12 Hostname on the IP Phone
        • Configuring DHCP Option 12 Hostname on the IP Phone
      • Using Option 77 User Class on the IP Phone
        • Configuring DHCP Option 77 User Class on the IP Phone
      • Using Options 159 and 160 on the IP Phone
        • Configuring DHCP Download Options on the IP Phones
      • Configuration Server Download Precedence
        • Configuring a Download Precedence Using the Configuration Files
        • Configuring a Download Precedence Using the IP Phone UI
        • Configuring a Download Precedence Using the Aastra Web UI
      • Multiple DHCP Servers
      • DNS Caching
      • Configuring Network Settings Manually
      • Configuring LAN and PC Port Negotiation
        • Auto-negotiation
        • Half-Duplex (10Mbps or 100Mbps)
        • Full-Duplex (10Mbps or 100Mbps)
        • Configuring the LAN Port and PC Port
    • Advanced Network Settings
      • Network Address Translation (NAT)
        • Nortel Proxy/Registrar
        • SBC or ALG proxy/registrar
        • Other proxy/registrars
        • NAT router configuration
        • Nortel Networks NAT
      • Configuring Nortel NAT (optional)
      • Configuring NAT Address and Port (optional)
      • SIP and TLS Source Ports for NAT Traversal
        • Configuring SIP and TLS Source Ports Using the Configuration Files
        • Configuring SIP and TLS Source Ports Using the Aastra Web UI
      • HTTPS Client/Server Configuration
        • Configuring HTTPS Client and Server Settings
      • HTTPS Server Certificate Validation
        • Certificate Management
        • Certificate Validation
        • User Interface
        • Configuring HTTPS Server Certificate Validation
      • Universal Plug and Play (UPnP) (for remote phones)
        • Reference
        • Configuring UPnP (optional)
      • Virtual LAN (optional)
      • Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS
        • DSCP Range/VLAN Priority Mapping
        • DSCP Range/VLAN Priority
        • Configuring Type of Service (ToS)/DSCP (optional)
        • Configuring VLAN (optional)
      • RPORT
        • Configuring Rport Using the Configuration Files
        • Configuring Rport Using the Aastra Web UI
      • Network Time Servers
        • Configuring NTP Servers (optional)
  • Global SIP Settings
    • Description
      • Reference
    • Basic SIP Settings
      • SIP Global Parameters
        • Reference
      • SIP Per-Line Parameters
        • Reference
      • SIP Precedence Example
      • Backup Proxy/Registrar Support
        • How it Works
      • SIP Server (SRV) Lookup
      • Configuring Basic SIP Network Settings (optional)
    • Advanced SIP Settings (optional)
      • Reference
      • Configuring Advanced SIP Settings
    • Real-time Transport Protocol (RTP) Settings
      • RTP Port
      • Basic Codecs (G.711 u-Law, G.711 a-Law, G.729)
      • Customized Codec Preference List
      • Out-of-Band DTMF
      • DTMF Method
      • RTP Encryption
      • Silence Suppression
      • Configuring RTP Features
    • Autodial Settings
      • Configuring AutoDial Using the Configuration Files
      • Configuring Autodial Using the Aastra Web UI
  • Configuration Server Protocol
    • Configuring the Configuration Server Protocol
• Chapter 5 Configuring Operational Features
  • About this chapter
  • Operational Features
    • Description
    • User Passwords
      • Configuring a User Password
      • Resetting a User Password
    • Administrator Passwords
      • Procedure
    • Locking/Unlocking the Phone
      • Locking/Unlocking the Phone Using the IP Phone UI
      • Locking/Unlocking the Phone Using the Aastra Web UI
      • Configuring a Lock/Unlock Key Using the Configuration Files
        • Reference
      • Configuring a Lock/Unlock Key using the Aastra Web UI
        • Using the Configured Lock/Unlock Key on the IP Phone
    • Defining an Emergency Dial Plan
      • Emergency Dial Plan and Pattern Matching
        • Limitation
      • Configuring an Emergency Dial Plan
    • Time and Date
      • Daylight Savings Time (DST) Information
      • Time Zone & DST
      • Configuring Time and Date Using the Configuration Files
      • Configuring Time and Date Using the IP Phone UI
      • Configuring Time and Date Using the Aastra Web UI
      • Time Servers
        • Setting Time Server Using the Configuration Files
        • Setting Time Server Using the IP Phone UI
        • Setting Time Server Using the Aastra Web UI
    • Backlight Mode (9480i, 9480i CT, 6755i, 6757i, and 6757i CT only)
      • Configuring the Backlight Mode Using the Configuration Files
      • Configuring the Backlight Mode Using the IP Phone UI
    • Live Dial Pad*
      • Enabling/Disabling Live Dialpad Using the Configuration Files
      • Enabling/Disabling Live Dialpad Using the IP Phone UI
    • Language
      • Loading Language Packs
        • Loading Language Packs via the Configuration File (<mac>.cfg)
        • Example
        • References
        • Loading Language Packs via the Aastra Web UI
      • Specifying the Language to Use
      • Specifying the Input Language to Use
        • Keypad Input Alphabet Tables
        • English
        • French
        • Spanish
        • German
        • Italian
        • Configuring Language Input Using the Configuration Files
        • Configuring Language Input Using the IP Phone UI
        • Configuring Language Input Using the Aastra Web UI
        • Configuring Language Input for an XML Application
      • UTF- 8 Codec for Multi-National Language Support
    • Locking IP Phone Keys
      • Locking the IP Phone Keys
        • Reference
    • Locking/Unlocking the SAVE and DELETE keys (6753i)
    • Local Dial Plan
      • Dial Plan Example
      • Prefix Dialing
      • SIP Dial Plan Terminator
      • Digit Timeout
      • Secondary Dial Tone
      • Configuring the SIP Local Dial Plan, Dial Plan Terminator, and Digit Timeout
    • Park Calls/Pick Up Parked Calls
      • Reference
      • Park/Pickup Static Configuration (9480i, 9480i CT, 6755i, 6757i, 6757i CT only)
        • How It displays on the Phone
        • Park/Pickup Call Server Configuration Values
        • Configuring Park /Pickup using Static Configuration (9480i, 9480i CT, 6755i, 6757i, 6757i CT only)
    • Suppressing DTMF Playback
      • Configuring Suppression of DTMF Playback
    • Display DTMF Digits
      • Configuring Display DTMF Digits
    • Call Waiting/Call Waiting Tone
      • Call Waiting Tone
      • Configuring Call Waiting/Call Waiting Tone
    • Stuttered Dial Tone
      • Configuring Stuttered Dial Tone
    • XML Beep Support
      • Reference
      • Configuring XML Beep Support
    • Status Scroll Delay
      • Reference
      • Configuring Status Scroll Delay
    • Incoming Call Interrupts Dialing
      • How it Works
      • Transfer/Conference Call Behavior
      • Intercom Behavior
      • Configuring Incoming Call Interrupts Dialing
    • Switch Focus to Ringing Line
      • Configuring “Switch Focus to Ringing Line”
    • Preferred Line and Preferred Line Timeout
      • Configuring the Preferred Line and Preferred Line Timeout
    • Goodbye Key Cancels Incoming Call
      • How it Works
      • Configuring the Goodbye Key to Cancel Incoming Calls
    • UPnP Mapping Lines (for remote phones)
      • Configuring UPnP Mapping Lines
    • Message Waiting Indicator Line
      • Configuring Message Waiting Indicator (MWI)
    • DND Key Mode
      • Reference
      • Configuring the DND Key Mode
      • Reference
    • Call Forward Mode
      • Reference
      • Configuring Call Forward Key Mode
      • Reference
    • Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) and Emergency Location Identification Number (ELIN)
      • Configuring LLDP-MED and ELIN
    • Incoming/Outgoing Intercom with Auto-Answer and Barge In
      • Outgoing Intercom Calls
      • Incoming Intercom Calls
        • Microphone Mute
        • Auto-Answer/Play Warning Tone
        • Allow Barge In
      • Configuring Intercom Calls Settings
    • Group Paging RTP Settings
      • How it works
      • Configuring Group Paging RTP Settings
        • Using the Configured Paging Key on the IP Phone
    • Key Mapping
      • Enabling/Disabling Redial, Xfer, and Conf Keys
      • Mapping Redial and Conf Keys as Speeddials
      • Using Redial Key for “Last Number Redial”
    • Ring Tones and Tone Sets
      • Ring Tones
        • Ring Tone Settings Table
      • Ring Tone Sets
      • Configuring Ring Tones and Tone Sets
    • Priority Alerting
      • How Priority Alerting Works
      • Ring Tone Patterns
      • Configuring Priority Alerting and Ring Tone Cadences using the Configuration Files
      • Configuring Priority Alerting using the Aastra Web UI.
      • Call Waiting Tones
    • Directed Call Pickup (BLF or XML Call Interception)
      • Directed Call Pickup Prefix (optional)
      • Enabling/Disabling Directed Call Pickup
      • Configuring BLF/BLF List for Directed Call Pickup
      • Configuring XML for Directed Call Pickup
    • Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys
      • Softkeys (9480i, 9480i CT, 6755i, 6757i, 6757i CT)
      • State-Based Softkeys (9480i, 9480i CT, 6755i, 6757i, 6757i CT only)
      • Configuration Example
      • Programmable Keys (9143i, 6753i, 6755i)
      • Softkey/Programmable Key/Expansion Module Key Functions
        • Key Functions Table
        • Reference
      • Configuring Softkeys and Programmable Keys
      • 6757i Cordless (CT) Feature Keys
        • Feature Key Programming Guidelines
      • Handset Feature Key Functions
        • Handset Key Functions Table
        • Reference
        • Configuring Handset Feature Keys
    • Customizing the Key Type List in the Aastra Web UI
      • Customizing the Key Type List Using the Configuration Files
    • Speeddial Prefixes
    • Enabling/Disabling Ability to Add or Edit a Speeddial Key
      • Enabling/Disabling the Ability to Add or Edit a Speeddial Key Using the Configuration Files
    • Busy Lamp Field (BLF)
      • Example
      • BLF Setting (For use with Asterisk)
      • BLF\List Setting
        • Example
      • Asterisk BLF Configuration
      • BroadSoft BLF Configuration
        • Reference
      • Configuring BLFs
    • BLF Subscription Period
      • Configuring BLF Subscription Period
    • BLF/Xfer and Speeddial/Xfer Keys
      • BLF/Xfer Key Requirements and Functionality
      • Speeddial/Xfer Key Requirements and Functionality
      • Configuring the BLF/Xfer Key and the Speeddial/Xfer Key Using the Configuration Files
      • Configuring the BLF/Xfer Key and the Speeddial/Xfer Key Using the Aastra Web UI
    • Speeddial/Conference Key (not applicable to the 6751i)
      • How it Works
      • Limitations for Speeddial/Conference Key
      • Configuring the Speeddial/Conf Key Using the Configuration Files
      • Configuring the Speeddial/Conf Key Using the Aastra Web UI
    • Automatic Call Distribution (ACD) (for Sylantro Servers)
      • ACD Auto-Available Timer
      • Configuring an Automatic Call Distribution (ACD) Key
      • Configuring an ACD Key Using the Aastra Web UI
      • Configuring the ACD Auto-Available Timer Using the Aastra Web UI
      • Using the ACD Feature on your IP Phone
      • Logging In To a Phone Queue (6753i and 9143i)
    • ACD Subscription Period
      • Configuring ACD Subscription Period
    • BLA Subscription Period
      • Configuring the BLA Subscription Period
    • Directed Call Pickup/Group Call Pickup (for Sylantro Servers)
      • Configuring DCP/GCP Using the Configuration Files (for Sylantro Servers)
      • Use the following procedures to configure DCP/GCP using the configuration files.
      • Configuring Directed Call Pickup (DCP) Using the Aastra Web UI (for Sylantro Servers)
      • Configuring Group Call Pickup (GCP) Using the Aastra Web UI (for Sylantro Servers)
      • Using Directed Call Pickup/Group Call Pickup
    • Do Not Disturb (DND)
      • DND Account-Based Configuration
      • Configuring DND Using the Configuration Files
      • Configuring DND Using the Aastra Web UI
      • Using DND Modes via the IP Phone UI
    • Bridged Line Appearance (BLA)
      • Configuring BLA
        • Global BLA
        • Per-Line BLA
      • BLA Subscription Period
        • Reference
      • Using a BLA Line on the IP Phone
    • BLA Support for Third Party Registration
    • P-Preferred Identity Header for BLA Accounts
    • BLA Support for Message Waiting Indicator (MWI)
      • Limitations
      • Configuring BLA Support for MWI Using the Configuration Files
      • Configuring BLA Support for MWI using the Aastra Web UI
    • Park/Pick Up Key
      • Park/Pickup Programmable Configuration (using a key)
        • Configuring Park/Pickup Key Using Configuration Files
        • Configuring a Park/Pickup Key Using Aastra Web UI
        • Park/Pickup Call Server Configuration Values
      • Using the Park Call/Pickup Parked Call Feature
    • Last Call Return (lcr) (Sylantro Servers)
      • How it works
      • Configuring Last Call Return
    • Call Forwarding
      • Configuring Call Forwarding
      • Use the following procedures to configure Call Forwarding on the IP phones.
      • Using CFWD Modes via the IP Phone UI
    • Callers List
      • Enabling/Disabling Callers List
      • Use the following procedures to enable/disable the Callers List on the IP phones.
      • Using the Callers List
      • Downloading the Callers List
    • Customizable Callers List and Services Keys
      • Creating Customizable Callers List and Services Keys
      • Use the following procedure to create customized Callers List and Services keys on the IP Phone using the configuration files.
    • Missed Calls Indicator
      • Enabling/Disabling Missed Calls Indicator
      • Use the following procedures to enable/disable the Missed Calls Indicator on the IP phones.
      • Accessing and Clearing Missed Calls
    • Directory List
      • Directory List Capabilities
        • Reference
      • Administrator/User Functions for Directory List
      • Enabling/Disabling Directory List
      • Use the following procedures to enable/disable the Directory List on the IP phones.