Document Outline

• Contents
• Introduction
  • About this Document
  • What Is the Search Experience?
  • What Is Personalization?
  • Focusing on End Users
    • Starting with a Basic Search Experience
      • Result Listings
    • Customizing the Basic Search Experience
    • Creating Multiple Search Experiences
      • Addressing Diverse End Users
      • Supporting Multiple Languages
  • Managing the Search Experience
    • Using Collections with Front Ends
    • Maximum Number of Front Ends and Collections
  • Improving Searches
    • Suggesting Alternative Search Terms
    • Guiding End Users to Specific URLs
    • Narrowing Searches
    • Widening Searches
  • Enhancing Search Results
    • Integrating Real-Time Data
    • Providing Expert Profiles with Search Results
    • Giving Users the Ability to Add Results
    • Showing Document Previews
    • Including Content from Google Apps with Search Results
    • Refining Search Results
    • Removing Specific URLs from Results
      • Removing URLs from the Search Index
    • Influencing Results Ranking
    • Enabling Alerts
  • Changing the User Interface
  • Where Is the Search Experience Created?
    • Elements Defined in the Front End
    • Elements Defined on Other Admin Console Pages
    • Built-In Elements
  • Search Experience Background
    • Entering a Search Query
    • Converting the Search Query HTML to a URL
    • Executing the Search
    • Returning Search Results as XML
    • Applying an XSLT Stylesheet to the XML Results and Create HTML Output
    • Presenting Search Results to the End User
• Best Practices
  • Search Experience Best Practices
    • Checklist of Best Practices
  • Personalizing the Search Experience
  • The Relationship Between the Search Experience and Front Ends
    • Creating Multiple Front Ends
  • Gathering Information about the Search Experience
    • Viewing Detailed Data about User Clicks
      • Values in Advanced Search Reports
      • Click Types in Advanced Search Reports
      • Adding Custom Click Types
      • Adding Click Types to OneBox Modules
      • Interpreting Detailed Data About User Clicks
    • Using Advanced Search Reporting to Personalize the Search Experience
      • Getting Baseline Measurements
      • Analyzing User Clicks
      • Personalizing the Search Experience Using Front Ends
      • Measuring the Effectiveness of Personalization
    • Generating an Advanced Search Report
      • Enabling Advanced Search Reporting for a Front End
      • Exporting an Advanced Search Report
    • Using the Automatic Self-Learning Scorer
  • Using KeyMatches to Guide Users to URLs
    • Working with KeyMatches
    • Identifying KeyMatches
    • Changing the Appearance of KeyMatches
  • Using Related Queries to Suggest Alternative Searches
    • Working with Related Queries
    • Identifying Related Queries
    • Changing the Appearance of Related Queries
  • Using Dynamic Result Clusters to Narrow Searches
    • Enabling or Disabling Dynamic Result Clusters
      • Using the Page Layout Helper
      • Using the XSLT Stylesheet Editor
  • Using Dynamic Navigation to Help Users Explore Results
    • Dynamic Navigation for Secure Search
      • Fast Authorization Mode
      • All Authorization Mode
    • Enabling Dynamic Navigation
    • Creating a Configuration and Adding Attributes
    • Showing Dynamic Navigation in a Front End
    • Configuring Query Expansion for Dynamic Navigation
  • Providing Expert Search for Users
    • Configuring Data Sources for Expert Search
    • Enabling and Configuring Expert Search
    • Using People Search
      • Configuring People Search
      • Showing People Search Results in a Front End
  • Experimenting with Host Crowding Options
  • Using Filters to Restrict Search Results
    • Working with Filters
    • Restricting Search Results by Domain Name
    • Restricting Search Results by Language
    • Restricting Search Results by File Type
    • Restricting Search Results by Meta Tag
      • Value Type Input Parameters
      • Selecting a Query Expansion Policy for Meta Tags
  • Removing URLs from Search Results
  • Using Query Expansion to Widen Searches
    • Working with Query Expansion Files
      • Using Preconfigured Local Query Expansion Files
      • Using Customized Local Query Expansion Files
      • Using Blacklists
      • Using Stopwords
      • Files with Macintosh style end-of-line characters
    • Setting the Query Expansion Policy for a Front End
  • Enabling Translation of Search Results
  • Changing Languages for Query Expansion and Spelling Suggestions
  • Enabling/Disabling Click-Jacking Defense
  • Using OneBox Modules to Integrate Structured Results
  • Using Result Biasing to Influence Result Ranking
    • Working with Result Biasing
    • Using Source Biasing
    • Using Date Biasing
      • Which Document Dates Are Used for Date Biasing?
    • Using Metadata and Entity Biasing
  • Providing Alerts for End Users
    • Enabling Alerts
    • Showing the My Alerts Link
      • Using the Page Layout Helper
      • Using the XSLT Stylesheet Editor
  • Providing User Results
    • Adding a User Results Configuration
    • Moderating User Results
    • Enabling Authentication for User Results
    • How Users Can Add Results
  • Providing Query Suggestions
    • Exporting Query Suggestions
    • Exporting and Importing the Suggestions Blacklist
  • Providing Document Previews
  • Tuning Search Results
    • Optimizing the Speed of Results
    • Analyzing Searches that Do Not Return Results
      • Generating a Report of Unsuccessful Search Queries
  • Managing the Search Index
    • Keeping the Search Index Clean
      • Using Both a Whitelist and a Blacklist of URLs
      • Using Only a Whitelist of URLs
    • Segmenting Data in the Search Index
      • Searching Collections
      • Enabling Users to Search Multiple Collections
  • Evaluating Search Performance
    • Adding a Feedback Mechanism for Users
    • Conducting a User Satisfaction Survey
    • Exchanging Information on Google Groups
  • Updating Your Search Appliance
• Customizing the User Interface
  • What Is the Google Search Appliance User Interface?
    • What Is the Relationship Between a User Interface and a Front End?
      • Creating a Front End
      • Using Front End Search Parameters
    • What Is the Relationship Between a User Interface and an XSLT Stylesheet?
    • What Tools Can I Use to Customize a User Interface?
    • What Knowledge Do I Need to Customize a User Interface?
  • Getting Started with Customizing the User Interface
    • Working with the Page Layout Helper
      • Opening the Page Layout Helper
      • Previewing and Saving Changes
    • Customizing Global Attributes
      • Changing the Logo
      • Changing the Font Face
      • Adding a Header and Footer
    • Customizing the Search Box
      • Changing the Search Box and Button
      • Adding a Menu to Search by Collection
      • Disabling Public and Secure Search Radio Buttons
    • Modifying Search Results
      • Changing Page Top Elements
      • Changing the Page Divider
      • Changing Page Top Navigation Links
      • Changing Dynamic Result Clusters
      • Changing Dynamic Navigation
      • Changing Sidebar Elements
      • Changing Result Listing Elements
      • Changing Page Bottom Elements
  • Customizing the User Interface in the XSLT Stylesheet
    • Working with the XSLT Stylesheet Editor
      • Opening the XSLT Stylesheet Editor
      • Previewing XSLT Stylesheet Changes
      • Exporting an XSLT Stylesheet
      • Importing an XSLT Stylesheet
      • Restoring the XSLT Stylesheet
    • Changing Variables in the XSLT Stylesheet
      • Changing the Logo
      • Changing Global Style Variables
      • Changing Result Page Components
      • Changing Result Elements
      • Changing Other Variables
      • Changing Variables in Other XSLT Stylesheet Sections
  • Changing the Language of the User Interface
  • Customization Process Overview
    • Viewing User Interface Changes in a Browser Window
    • Managing Customized XSLT Stylesheets
    • Migrating a Customized XSLT Stylesheet to a New Software Release
  • User Interface Design Principles
    • Keep Search Pages Clean, Simple, and Fast
    • Keep Advanced Search Separate
    • Make Search Ubiquitous
    • Make Sure the Search Box Is Big Enough
    • Make Sure the User Knows what Documents Have Been Searched
    • Make Help Easily Available
    • Make Search Results Pages Useful
    • Keep the Number of Results Reasonable
• Advanced Customization Topics
  • About This Document
    • Audience
    • The Customizations and Example Pages
      • HTML Form Example Page
      • Inline Frame Example page
    • For More Information
    • Support Limitations
  • Integrating Search into Web Pages
    • Presenting the Search Interface in an Inline Frame
      • HTML Code for Integrating Search with an Inline Frame
      • Adding Inline Frame Search to a Page
    • Creating an HTML Form Search Box
      • HTML Code for a Form Search Box
      • Adding an HTML Form Search Box to a Page
    • Combining an HTML Form Search Box with Inline Results
  • Modifying the Search Query
    • Replacing the Secure Search Radio Button with a Check Box
      • XSLT Code for the Secure Search Checkbox
      • Adding Secure Search Checkbox Code to an XSLT Stylesheet
    • Specifying Query Parameters with XSLT
      • XSLT Code for Specifying Query Parameters
      • Adding Query Parameters to a Search Form
      • Displaying Meta Tag Values in Results
  • Enhancing Search Results
    • Including an Image Link for Results
      • XSLT Code for Image Links
      • Image Meta Tag
      • Adding Image Link Code to your XSLT Stylesheet
    • Replacing the Result Snippet with Custom Text
      • XSLT Code for Custom Text
      • Description Meta Tag
      • Adding Custom Text Code to an XSLT Stylesheet
  • Configuring a Front End to Serve Secure and Public Results
  • Disabling Filtering for a Front End
    • Disabling Filtering for a Search Results Page
    • Disabling Filtering for an Advanced Search Results Page
    • Reloading the XSLT Stylesheet
  • Reference
    • Optional Example Materials
      • Setting up the Example
      • Example Contents
    • Comparisons of Default and Customized Stylesheets
• Quick Reference
  • Search Experience Features
  • Search Experience Administration Best Practices
  • Admin Console Pages
• Index